Faq

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What is Astra Metrix Digital?

Astra Metrix Digital is a digital asset technology company that mines cryptocurrencies with a focus on the blockchain ecosystem and the generation of digital assets

Who manages the investment portfolio?

Investment portfolio management is carried out by a team of experienced employees of Astra Metrix Digital. Thoroughly weighing each of its actions, the company guarantees the safety of all investors' funds and payments in full in a timely manner.

What should I do to become a Astra Metrix Digital user?

To join the ranks of Astra Metrix Digital users you need to undergo a simple registration procedure. Click "Let's get started" to get more information on how to join us.

How can I add money to my account and create a deposit in Astra Metrix Digital?

  • Login to your account
  • Go to "Create a deposit"
  • Select your preferred payment option (BTC, ETH, DOGE, BNB, LITECOIN and more are supported)
  • Choose an investment plan
  • Indicate the desired amount of investment
  • Click on "Pay"

What payment systems do you work with?

At the moment we accept Bitcoin , Ethereum, Litecoin , BNB, Doge also USDT for ease to our customers.

How secure is your site and my account information?

The company guarantees complete confidentiality of each user's data. Your personal information is 100% protected from attacks by third parties.

Where is Astra Metrix Digital located?

1180 North Town Center Drive Suite 100, Las vegas, NV 89144

When was Astra Metrix Digital Incorporated?

2010

When did Astra Metrix Digital become a public company

March 9, 2011

Can I have several accounts in the system?

No. Each user can register in the system only once. If a violation of this rule is discovered all your accounts can be locked forever.

How can I get access to my account?

You must type the login and password created during registration. In case you still can’t enter click on "Forgot password?".

What actions can be performed in my account?

You can change your personal information and password, make investments, withdraw funds, view the history of deposits and operations with balance and get a unique referral link to participate in the referral program and track referral charges.

How can I change personal information in my account?

Choose "Account settings" in the menu in your account. Enter the new data and then click "Change account settings" to save the changes.

What should I do if I can’t log in to my account because I forgot my password?

Click on "Forgot password?" and then follow the instructions to restore access to your account.

I can’t log in to my account. What can cause this problem?

If you can’t log into your personal account on our website then you probably entered incorrect login or password. Do the following:

  • Carefully check the entered data.
  • Make sure that when you enter the data the correct language is chosen and also the Caps Lock is not active.
  • If you can’t access your account click on "Forgot your password?".
  • If you didn’t manage to log into your account even after the measures mentioned above apply to the Astra Metrix Digital Support Service.

What is the minimum amount that I can invest?

You can invest in our platform with any amount suitable with your preffered plan Capital Quota, starting from $100.

What is the minimum / maximum amount that I can earn?

The amount of earnings is calculated on the basis of a particular investment plan and the amount of the deposit. The maximum earnings are not limited. Remember, the more your investment, the higher your income is.

How soon will my deposit be added to my account after the transfer of funds?

Deposit will be created automatically, immediately after three confirmations in the Blockchain network for BTC and 5 confirmations for Ethereum.

Can I create several deposits at once?

Yes. One user can create an unlimited number of deposits.

Can I deposit directly from my account balance?

Yes. On the platform there is a possibility to invest funds from the balance in your personal account, which allows you to avoid the costs of a payment system commission. Do the following:

  • Login to your account
  • Go to "Create a deposit"
  • Select the payment system (Bitcoin, Litecoin and Ethereum is available)
  • Choose an investment plan
  • Indicate the desired amount of investment
  • Click on "Pay"

Is there any commission for replenishing personal balance on the platform?

No, Astra Metrix Digital doesn’t charge any interest for replenishing the balance. However, making a payment, it is necessary to take into account the commission of the payment system itself.

What is the minimum amount I can withdraw?

Notably, every user is entitled to limiteless withdrawal: Apparently, visible amount on your account balance can be withdrawn anytime anyday

In what time after sending a withdrawal request will the funds be available in my personal account?

As a rule, the transfer of funds to the user's electronic currency account is carried out within 10 working hours.

How can I check the balance in my account?

Log into your account: the balance is on the main page of your account.

How do you calculate the interest on my deposit?

Calculation of your profit is carried out depending on the chosen plan, the amount of the deposit as well as its validity term. To find out the exact amount of income, use the convenient calculator on our website.

Money has not been credited to my e-wallet. What can I do?

If funds have not been credited to your balance, follow these steps:

  • Make sure that you sent a withdrawal request (view the history of transactions in your account).
  • Check if 10 working hours have passed since the submission of your withdrawal request.
  • If the funds were not credited within 10 working hours contact Astra Metrix Digital support. Our experts will solve the problems in an extremely short time.

What are the advantages of the referral program? How can I participate?

Referral program from Astra Metrix Digital is your opportunity to get passive income on our platform without investing personal funds and any time costs. Participating in the referral program is extremely simple:

  • Tell your friends and acquaintances about the benefits of working with Astra Metrix Digital.
  • Copy the unique referral link in your account and help potential partners sign up using it..
  • Get bonuses from all the deposits of your invited partners for life.

Do you have the referral program?

Yes. Use all opportunities to earn money with Astra Metrix Digital simultaneously.

How will I get my referral commission?

The commission will be credited to your balance automatically, immediately after the deposit is created by the referral.

How many times can I earn referral bonus?

You are opportuned to earn bonus from all referral first deposit

Where can I find my referral link and company banners?

Log into your account and copy the referral link at the top of the screen. To download the banners click on "Promotional materials".

Can I change the upliner?

No,You cannot change upline, whom you used his or her link for registration is automatically assigned as your upline

I want to attract new investors to Astra Metrix Digital, but I haven’t yet made any deposit. Can I still participate in the referral program?

Yes, you can. The presence of an active deposit is not an obligatory condition for participation in the referral program.

How do you know that the new investor was invited by me?

If a new investor has signed up on the site having clicked on your referral link, the system automatically makes you their upliner. To avoid mistakes always try to help new users with signing up.

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Dallas, TX 75219, USA

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